Shipping policy

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

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Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

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Digital Merchandise: For digital merchandise, products will be delivered electronically within 24 hours of purchase. A link to download the digital product will be sent to the email address provided during the checkout process.

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Domestic Shipments within India:

Standard Shipping: 4-7 business days. Applicable shipping fees will be calculated at checkout in INR (Indian Rupees). Free Shipping: We offer free standard shipping for orders totaling ₹500 or more. The free shipping threshold is calculated after any promotions and discounts are applied. International Shipments:

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Carriers: We use DHL and local postal services for international shipments. Standard International Shipping: 10-15 business days. Rates are calculated at checkout based on the destination and package weight in INR (Indian Rupees). Expedited International Shipping: 5-7 business days. Rates are calculated at checkout based on the destination and package weight in INR (Indian Rupees). Please note that for international orders, shipments may be subject to import duties, taxes, and customs clearance fees. These charges are the customer's responsibility.

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Shipping Restrictions: Certain products may have shipping restrictions because of their size, weight, or nature. These restrictions will be specified on the product page.

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Damaged Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at excelwizardd@gmail.com.

Questions: If you have any questions about the delivery and shipment of your order, please contact us at excelwizardd@gmail.com.